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Home / Accessibility Statement

Accessibility Statement.

Our commitment to making this website usable for every visitor, and how to reach us if something isn't working for you.

Our Commitment

Built to Be Usable by Everyone.

Gilmer County Fire/Rescue is a public safety agency, and this site is often used by people looking for urgent information — a station location, a non-emergency number, how to get a burn permit. We want that information to be reachable no matter how someone browses: with a mouse, a keyboard, a screen reader, voice control, or a phone in bad lighting. We built and reviewed this site with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our working target.

Conformance Status

Where This Site Stands Today.

This statement reflects a good-faith internal review, not a third-party audit or formal certification. We are not claiming full legal certification of ADA or Section 508 compliance — we're telling you plainly what we've done and where we know we still fall short, and we'll keep improving from here.

What's in place:

  • A "Skip to main content" link at the top of every page for keyboard users.
  • Descriptive text alternatives on informational images; purely decorative images are hidden from screen readers.
  • A single, clearly ordered heading (page title) on every page, with subheadings that follow a logical structure.
  • Visible keyboard-focus outlines on links, buttons, and form fields — nothing is only clickable with a mouse.
  • Labeled form fields on the contact form, including error and success messaging.
  • Support for reduced-motion preferences — visitors who've asked their device to limit animation get a calmer version of the page's motion effects automatically.
  • Page zoom and text resizing left enabled (we never disable browser/device zoom).
  • A sitewide search (the magnifying-glass icon in the header, or press /) as a faster alternative to navigating menus.

Known limitations:

  • A handful of older photos in the Gallery predate our current photo-captioning workflow and may have shorter alt text than our current standard.
  • The embedded Google Map on the Contact section is a third-party tool; its interaction pattern is controlled by Google, not by us. The same station addresses are also listed as plain text nearby for anyone who prefers not to use the interactive map.
  • Some pages use decorative background imagery applied through CSS rather than an <img> tag; this is intentional for purely atmospheric photography, but we periodically double-check that no meaningful content is conveyed only that way.
  • We test primarily with current versions of major browsers and common screen readers; we can't guarantee a perfect experience on every older or less common assistive technology.
Let Us Know

Found a Barrier? Tell Us.

If you have trouble accessing any part of this site, or need information here in a different format, contact us directly — we'll work to get you the information another way and to fix the underlying problem.

In a life-threatening emergency, always dial 911 — do not use this website, email, or social media to report an emergency.